In physical therapy – and in all service industries – you can’t always please everyone. Even if you’re the best therapist you can be and you do everything to please your patients, there will be a few here and there that are difficult to handle.
Tags: Patient Experience, Communicating with patients, Patient Engagement, motivate patients, create patients for life, patient loyalty, how to handle difficult patients, how to handle patient complaints
According to APTA, all 50 states allow patients some level of direct access to treatment with a licensed physical therapist. However, the restrictions vary in each state, so it’s important as a private practice owner to be well-versed in the laws in your state.
Passive income is income resulting from cash flow on a regular basis, and only requires minimal effort by the owner to maintain it. Did you know you can create passive income streams in your practice that will give you more freedom of time and financial security for the future?
It’s no secret that social media is great for interacting with your market, establishing your brand and targeting direct access patients. However, if you have been using social media for your business for several years now, you may be feeling like your social media is getting stale.
Scott Pensivy, PT has been a FYZICAL member since 2015, and recently created innovative treatment protocols utilizing a pain relief cream. These protocols are being used by professional athletes and teams across the country.
FYZICAL franchisee and otolaryngologist, Carl Stephenson, has seen tremendous growth in his practice since joining FYZICAL and implementing a Balance Center!
Being a private practice owner involves wearing many hats in the business, BUT it shouldn’t involve wearing ALL the hats. Otherwise, you run the risk of making mistakes, performing poorly, or becoming burned out and overworked.
Although there are many business metrics you should be tracking in your PT business, one in particular has a major effect on many aspects of your success: market share. It can be assumed that market share is the most important metric to track in all industries, because it reveals the effectiveness of any revenue generating efforts (i.e. marketing campaigns, branding initiatives, etc.).
If you’re considering opening a private physical therapy practice, you may be wondering if it’s better to have a cash-based practice.
Tags: Sales, Direct Access, insurance contracts, payer contracts, negotiating insurance contracts, make more money, cash based physical therapy business, cash pay physical therapy, cash based physical therapy
Whether you’re a treating practice owner or not, you should feel great about the miracles occurring every day in your practice. After all, you and your team are healing and giving your patients their quality of life back!
Want to know a little secret? A patient’s experience on their first day of physical therapy will determine whether they drop out of therapy, complete HEPs, reach a better outcome or become a patient for life. Shocking, right? All that, from just the evaluation.
Tags: Referrals, Communicating with patients, Patient Engagement, improve therapy outcomes, increase patient engagement, motivate patients, motivate patients to complete HEPs, patient drop out, therapy drop out, create patients for life, patient loyalty, increase patient referrals