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4 Tech Trends that Improve Patient Outcomes

Posted by FYZICAL on Aug 15, 2018 2:51:41 PM

We live in the age where technology is king! You’ve likely already made some tech updates in your practice, maybe updated EMR or newer therapy equipment. Still, there are countless ways you can integrate technology in your practice to improve patient experience, engagement and outcomes.

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Tags: improve therapy outcomes, improve patient outcomes, Patient Engagement, Patient Experience, technology in physical therapy

How to Handle Difficult Physical Therapy Patients

Posted by FYZICAL on Jul 10, 2018 12:42:00 PM

In physical therapy – and in all service industries – you can’t always please everyone. Even if you’re the best therapist you can be and you do everything to please your patients, there will be a few here and there that are difficult to handle.

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Tags: create patients for life, patient loyalty, motivate patients, Patient Engagement, Communicating with patients, Patient Experience, how to handle difficult patients, how to handle patient complaints

3 Things Your Patients Hate about Your Practice Waiting Room

Posted by FYZICAL on May 10, 2018 8:19:43 AM

Although the waiting area is just a fraction of a patient’s physical therapy experience, it is however, the first impression and can make a huge impact on patient retention and satisfaction.

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Tags: organize, spring clean your business, Patient Engagement, Communicating with patients, Reputation Management, Patient Experience, front desk physical therapy practice, waiting room, improve waiting room

5 Ways to Motivate Your Physical Therapists (and other employees)

Posted by FYZICAL on Apr 4, 2018 8:05:00 AM

Just like in our “Burned-out PT” blog, it’s not uncommon for your other team members to lose motivation at one point or another. Everyone experiences good days and bad, but it’s important to keep your team spirit and culture positive and uplifting so those bad days don’t stick around.

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Tags: hire more employees, reduce inefficiencies in private practice, increase patient engagement, improve therapy outcomes, physical therapist salary, pay your employees more, physical therapy burn out, burned out, Rejuvenating my career, Patient Experience, Private Practice, Physical Therapy, Productivity

Why You Have Gaps in Your Schedule and How to Fill Them

Posted by FYZICAL on Mar 22, 2018 8:11:00 AM

Take a look at your schedule for the week, for the month. Do you have gaps? If you do, those gaps may become more frequent as time goes on—unless you find a way to fill them immediately.

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Tags: Patient Engagement, Communicating with patients, Productivity, Reputation Management, Patient Experience, Private Practice, fill gaps in physical therapy schedule, decrease cancellations, decrease no show rate, increase patient engagement, improve therapy outcomes, Referrals

How to Build a Physical Therapy Business Your Competitors will be Jealous of

Posted by FYZICAL on Mar 13, 2018 4:03:14 PM

Do you ever find yourself looking over the fence? You’re not the only private practice owner that gets a little envious of larger, perhaps wealthier practices. However, now is the time to turn the tables and make YOUR practice the object of envy.

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Tags: dizzy patients, Ancillary services, Continued Education, Patient Experience, balance, Competition, Private Practice, Physical Therapy, Business

Sometimes Falls Hit Home

Posted by FYZICAL on Feb 27, 2018 11:20:00 AM

The following is a patient story update from ENT, Dr. Richard Hebert.

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Tags: Fall prevention, dizzy patients, franchisee, balance, Patient Experience, Stories, FYZICAL, Franchising, Physical Therapy, Otolaryngology

3 Ways to Handle Your Patients’ Misbeliefs about Physical Therapy

Posted by FYZICAL on Feb 7, 2018 11:20:00 AM

As therapists, you’ve heard it all from your patients, “Oh I don’t think physical therapy will help me,” or “Well I read on the internet that…” and more often than not, your patients may have false beliefs about their injuries and the treatment you provide.

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Tags: Patient Experience, Physical Therapy, Patient Beliefs, Communicating with patients

4 Mistakes That May Cause You to Lose Patients

Posted by FYZICAL on Jan 15, 2018 7:56:00 AM

There can be many factors that go into a patient’s decision not to complete therapy—or maybe even complete it elsewhere. Location may be a factor, or the patient may have personal obstacles in the way. In most cases, however, the reasons for a patient disappearing from therapy lies within your practice.

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Tags: Patient Experience, Physical Therapy

How to Make Sure Every Patient Leaves Your Audiology Practice With a Smile From Ear to Ear… EVERY TIME.

Posted by FYZICAL on Oct 4, 2017 10:24:03 AM

Whether it’s your patient’s first visit or fifth visit, he/she may be uncomfortable dealing with their hearing loss. It is so important to make sure your patients feel comfortable and cared for in your practice. You hold the ability to inspire your patients to hear their best!

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Tags: Audiology, Patient Experience

4 Things You Need in Your Practice to Improve Patient Experience

Posted by FYZICAL on Sep 4, 2017 2:30:00 PM

Patient experience is something that is often overlooked. Typically, the clinics with the most patients walking through the doors are more focused on patient experience than referrals.

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Tags: Patient Experience

105-year-old dances with his wife for FIRST time in 33 YEARS... in an ENT clinic?

Posted by FYZICAL on Aug 31, 2017 9:11:19 AM

This is Gus and his lovely wife dancing together after 33 YEARS of being unable to do so.

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Tags: Otolaryngology, Patient Story, balance, Patient Experience

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