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How to Handle Difficult Physical Therapy Patients

Posted by FYZICAL on Jul 10, 2018 12:42:00 PM

In physical therapy – and in all service industries – you can’t always please everyone. Even if you’re the best therapist you can be and you do everything to please your patients, there will be a few here and there that are difficult to handle.

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Tags: create patients for life, patient loyalty, motivate patients, Patient Engagement, Communicating with patients, Patient Experience, how to handle difficult patients, how to handle patient complaints

Scott Pensivy at FYZICAL Las Vegas is the Man “Behind the Lights”

Posted by FYZICAL on Jun 13, 2018 4:26:45 PM

Scott Pensivy, PT has been a FYZICAL member since 2015, and recently created innovative treatment protocols utilizing a pain relief cream. These protocols are being used by professional athletes and teams across the country.

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Tags: create patients for life, physical therapy networking, improve therapy outcomes, make more money, Peer-to-peer, franchisee, Prevention, FYZICAL, Scott Pensivy

How to Create a Patient for Life During the Initial Evaluation

Posted by FYZICAL on May 17, 2018 8:06:00 AM

Want to know a little secret? A patient’s experience on their first day of physical therapy will determine whether they drop out of therapy, complete HEPs, reach a better outcome or become a patient for life. Shocking, right? All that, from just the evaluation.

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Tags: therapy drop out, patient drop out, motivate patients to complete HEPs, motivate patients, improve therapy outcomes, increase patient engagement, Patient Engagement, Communicating with patients, Referrals, increase patient referrals, create patients for life, patient loyalty

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