Although the waiting area is just a fraction of a patient’s physical therapy experience, it is however, the first impression and can make a huge impact on patient retention and satisfaction.
3 min read
3 Things Your Patients Hate about Your Practice Waiting Room
Topics:
Patient Experience
Reputation Management
Communicating with patients
Patient Engagement
spring clean your business
organize
waiting room
improve waiting room
front desk physical therapy practice
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3 min read
Why You Have Gaps in Your Schedule and How to Fill Them
Take a look at your schedule for the week, for the month. Do you have gaps? If you do, those gaps may become more frequent as time goes on—unless you find a way to fill them immediately.
Topics:
Private Practice
Patient Experience
Referrals
Reputation Management
Productivity
Communicating with patients
Patient Engagement
fill gaps in physical therapy schedule
improve therapy outcomes
decrease no show rate
increase patient engagement
decrease cancellations
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3 min read
How to Negotiate Insurance Contracts to Increase Your Reimbursements
Between denials and decreasing reimbursements, it may seem inevitable that your private practice will start making less and less money. However, this doesn’t have to be the case.
Topics:
Physical Therapy
Business
Private Practice
Competition
Reimbursements
Reputation Management
hospital contracts
Compliance
Ancillary services
National contracts
insurance contracts
payer contracts
negotiating insurance contracts
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3 min read
Dos and Do Nots to Improve Your Ranking Status on Review Sites
Online reviews of your practice can have a huge effect on your future business. Good reviews and bad reviews can equally impact your reputation since 84% of people trust online reviews as much as a personal recommendation (i.e. a recommendation from a friend or family member).
Topics:
Reputation Management
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