Patient no-shows can cause your physical therapy clinic a lot of problems. No-shows mean your patients are missing out on therapy they need, and your clinic is losing money. Unfortunately, there is no way to completely prevent no-shows (life happens), but they can be significantly decreased in order to increase revenue and improve patient outcomes.
If you’ve been a private practice physical therapist for more than a few years, you likely know all the usual complaints from patients, but do you know the best solutions for those complaints? If you’re not actively resolving these issues, you’re running the risk of more patients dropping out of therapy.
Tags: motivate patients, Communicating with patients, patient drop out, therapy drop out, improve therapy outcomes, increase patient engagement, decrease no show rate, decrease cancellations, fill gaps in physical therapy schedule
Take a look at your schedule for the week, for the month. Do you have gaps? If you do, those gaps may become more frequent as time goes on—unless you find a way to fill them immediately.
Tags: Patient Engagement, Communicating with patients, Productivity, Reputation Management, Patient Experience, Private Practice, fill gaps in physical therapy schedule, decrease cancellations, decrease no show rate, increase patient engagement, improve therapy outcomes, Referrals